A board member asks you, six months after you awarded a $15M contract: “Why did we choose Supplier B over Supplier A?” You open the Excel evaluation. There are scores, weights and a ranking. But the logic behind them, why quality scored a 7, who decided delivery should carry 20%, what an “8 for innovation”...
Most procurement AI pilots don’t get cancelled. They just stop being mentioned in steering committees. The vendor demo looked great. The use case was defensible. Four months later, your category managers are back in their spreadsheets, and nobody writes a post-mortem. The project just goes quietly. The 2025 CPO Agenda report by the Hackett Group...
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