Procurement teams aren’t short on AI investment. The budgets are approved, the contracts are signed, the software is live. And yet, across manufacturing, FMCG, construction, and energy, the same story plays out: teams revert to spreadsheets, workarounds multiply, and expensive platforms quietly gather digital dust. The problem isn’t the technology. It’s what happens, or doesn’t...
The promise of AI in procurement has hit a stubborn wall. The promise of AI in procurement has collided with a stubborn reality: 95% of enterprise AI pilots deliver no measurable ROI, according to MIT’s 2025 State of AI in Business study, even after $30–40 billion in enterprise investmentt. Most teams are stuck in proof-of-concept,...
Most procurement AI pilots don’t get cancelled. They just stop being mentioned in steering committees. The vendor demo looked great. The use case was defensible. Four months later, your category managers are back in their spreadsheets, and nobody writes a post-mortem. The project just goes quietly. The 2025 CPO Agenda report by the Hackett Group...
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