If you run procurement, 2025 quietly rewrote what “good” looks like. Annual supplier reviews stopped being enough. AI pilots stalled the moment they hit untidy spend. Big-bang software rollouts lost the room to faster, smaller wins. And the board stopped asking only about savings. None of these were isolated trends. Underneath each one sits the...
If your supplier review is an annual event, collect data, fill scorecards, present, file away, you are managing risk on a delay. The problem is structural, not effort: a once-a-year snapshot tells you what a supplier did six to twelve months ago, not what they are about to do. That delay is expensive. Financial instability,...
A board member asks you, six months after you awarded a $15M contract: “Why did we choose Supplier B over Supplier A?” You open the Excel evaluation. There are scores, weights and a ranking. But the logic behind them, why quality scored a 7, who decided delivery should carry 20%, what an “8 for innovation”...
Most procurement teams run a supplier risk program that produces a tidy scorecard and still get caught out. The risk deck looks perfect while operational procurement keeps issuing emergency POs to suppliers nobody re-vetted. That gap, between a supplier risk management process that scores suppliers and one that actually reduces real-world risk, is where the...
Most enterprises do not have a tail spend management problem because they lack systems. They have one because buyers’ route around the systems they already own. When catalogs are confusing and the interface feels slower than email, “just this once” becomes the default, and spend disappears into thousands of small purchases procurement never sees until...
Most procurement leaders treat the product catalog as operational plumbing, something a category manager maintains rather than a steering-committee concern. That instinct is expensive. Poor catalog data quality does not just slow the procurement team. It taxes the entire business, and the bill keeps growing the longer it sits. When buyers cannot find what they...
Every acquisition comes with a number. A synergy projection bold enough to justify the deal, structured enough to survive a CFO review, and ambitious enough to set expectations that procurement is then quietly expected to meet. The problem is that procurement rarely has what it needs to deliver, unified data, aligned systems, cross-entity supplier visibility, or a...
Here is a number that never appears on a procurement dashboard: the percentage of your platform your team actually uses. Not the number of modules deployed. Not the count of suppliers onboarded. Not the go-live date circled on a project plan from fourteen months ago. The real number, active users divided by licensed seats, pulled today, is the one...
S/4HANA migration programs are well-funded, carefully scoped, and staffed with experienced system integrators. Yet a majority of them run over budget, miss deadlines, or go live with a system that underperforms from day one. The reason is rarely technical. It’s data. SAP Business Suite 7 core applications remain in mainstream maintenance until end of 2027,...
Most procurement AI pilots don’t get cancelled. They just stop being mentioned in steering committees. The vendor demo looked great. The use case was defensible. Four months later, your category managers are back in their spreadsheets, and nobody writes a post-mortem. The project just goes quietly. The 2025 CPO Agenda report by the Hackett Group...
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