About the client
A global leader in branded merchandise solutions, reaching 150+ markets, serving 120+ global brands, and shipping 1.5 million orders annually across 100+ product categories, needed a better way to manage catalog data and buying operations at global scale.
Their product, supplier, inventory, and warehouse information was spread across ERP systems, suppliers, and individual portals. Without a shared data foundation, teams relied heavily on manual reconciliation to keep catalogs current, track inventory, and process orders.
The challenge
Fragmented data made catalog operations difficult to scale
The company already had its ERP, supplier network, and sourcing infrastructure. The constraint was the information moving between them.
Catalog, supplier, inventory, and warehouse data lived across separate systems, creating visibility gaps and forcing teams to reconcile information manually. At the same time, thousands of SKUs had to remain accurate and usable across multiple brands, geographies, and client-specific portals.
What was holding operations back:
- Catalog, inventory, and warehouse information lived across disconnected systems with no shared data foundation.
- ERP systems, suppliers, and client portals operated separately, requiring teams to reconcile information manually.
- Catalog and inventory updates depended on operational coordination rather than connected data flows.
- Buyers lacked real-time visibility into inventory across portals.
- Warehouse mapping, quantity allocation, ordering, and reordering involved manual intervention.
- Limited visibility into demand and stock movements made forecasting and inventory planning difficult.
The issue was not simply the absence of another sourcing tool. The company needed its existing data, catalogs, inventory, and operational systems to work together.
The solution
Standardize the data. Govern the catalog. Connect the workflows.
ewiz procure delivered structured data cleansing and enrichment services and custom portals across the client’s ERP and supplier ecosystem, creating a governed catalog environment connected to inventory and operational workflows.
The implementation standardized 28,000+ SKUs across 120+ custom portals and connected catalog information to warehouse inventory, supplier data, order processing, and live stock updates
1. Standardized catalog and operational data
The first priority was creating consistent product and catalog information that could support operations across multiple portals.
28,000+ SKUs were onboarded and standardized, while supplier product information such as specifications, availability, and pricing was synchronized into the buying environment.
Capabilities included:
- SKU onboarding and standardization
- Auto-synced supplier product specifications, availability, and pricing
- Curated catalog creation
- Product and price mapping
- ERP connectivity for consistent operational data
- Governance across brands, suppliers, and portals
This created a more reliable catalog foundation instead of requiring each portal or team to maintain information independently.
2. Governed catalog and inventory management
The standardized product data was converted into curated buying catalogs connected directly with warehouse inventory.
Instead of operating as static product lists, catalogs reflected inventory information and supported different client, brand, and market requirements.
Capabilities included:
- Curated catalogs linked with warehouse inventory
- Punchout integrations with Coupa, Ariba, Procurify, and Workday
- Custom client storefronts with permission-based access
- ERP and FTP workflows for live stock updates
- Real-time inventory visibility across portals
- Pre-order stock triggers linked with demand analytics
- Localized catalog experiences across languages and currencies
The result was a governed catalog environment that could support global buying while remaining connected to actual stock and operational information
3. Connected and automated inventory and order workflows
Once catalog and operational information was connected, manual coordination between systems could be reduced.
Warehouse allocation, inventory updates, supplier information, and order processing were integrated into the workflow rather than being reconciled separately by different teams.
Capabilities included:
- Automated warehouse mapping and quantity allocation workflows
- Real-time inventory visibility across buying portals
- ERP integration for PO and order processing
- Auto-synchronized supplier product data
- Reorder notifications and stock triggers
- Integration with Adflex, PayPal, and iDEAL for payment processing
This moved day-to-day operations from manual handoffs toward a more connected, system-driven workflow.
4. Enterprise governance and scalability
The catalog environment also needed to scale securely across brands, users, suppliers, and geographies.
Governance and access controls were built into the deployment so expansion did not create additional compliance or administration issues.
Capabilities included:
- SSO-enabled access across client portals
- Role-based access controls
- Transaction audit trails
- ISO 27001 and SOC 2 aligned enterprise controls
- Multi-language and multi-currency support
- Scalable rollout for new brands, portals, and suppliers
5. Adoption and ongoing support
Technology alone would not solve the operational problem if teams continued working outside the new processes.
Ongoing onboarding, training, and user support helped catalog managers, sourcing teams, approvers, and operations users work consistently within the new environment.
Capabilities included:
- Initial platform and workflow training
- Role-specific training for catalog managers, approvers, and sourcing leads
- Monthly onboarding and refresher sessions
- In-app knowledge base and support resources
- Dedicated Adoption Success Manager
- Ongoing maintenance and helpdesk support
The impact
Fragmented catalog operations became a governed global buying ecosystem
Standardized product information created a reliable catalog foundation. Catalogs were connected with inventory and supplier data. Operational workflows were then linked with ERP, warehouse, and order-processing systems.
- 28,000+ SKUs standardized across the catalog ecosystem
- 120+ portals deployed across global operations
- 1.5 million+ transactions supported annually
- 15+ countries operating on single governed ecosystem
- 15+ languages enabled for localized catalog experiences
- 10+ currencies managed to simplify cross-border transactions
- Real-time inventory visibility across buying portals
- Connected catalog, ERP, supplier, and warehouse information
- Reduced dependency on manual reconciliation between operational systems
- Governed access and auditability across brands and geographies
Why it worked
It solved the underlying data and integration problem
The client already had an ERP and established supplier ecosystem. Adding another disconnected interface would not have solved the issue.
ewiz procure connected catalog, inventory, supplier, and warehouse information into a shared operational layer so the systems already in place could work together more effectively.
It connected the catalog to live operational data
Curated catalogs were linked directly with warehouse inventory through ERP integration and FTP workflows.
That meant product availability and inventory could remain current without teams manually reconciling information across 120+ portals.
It automated workflows after connecting the data
Automation was applied where the underlying information could support it.
Warehouse mapping, quantity allocation, supplier information, stock updates, and order processing were connected into system-driven workflows rather than treated as isolated manual activities.
It worked alongside the existing technology environment
The implementation integrated with existing ERP and procurement systems rather than requiring the company to replace its technology stack.
Punchout connections with Coupa, Ariba, Procurify, and Workday, alongside ERP and FTP integration, allowed ewiz procure to operate as a connected catalog and operational layer.
It supported adoption beyond go-live
Ongoing onboarding, refresher training, knowledge resources, and dedicated adoption support helped teams continue using the governed processes after implementation.
